GEN20

whoowns

A Slack bot for searching your organization's ownership catalog

Who Owns Bot: A Tool for Transparency in Fast-Growing Organizations

The Who Owns Bot helps to reduce the time it takes to get answers about service ownership in rapidly expanding organizations. It provides transparent and accessible information about service and initiative ownership where collaboration occurs.
Frequently Asked Questions
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  • Who is responsible for this service?
  • Which team is in charge of X?
  • What are other names for this service?
  • Which channel should I use to ask a question?
  • What is service X?
  • Where can I find the runbooks for this service?
    Organizations often undergo changes such as services moving between teams, team members changing roles, and restructuring.